Data Protection Policy

For the use of Hotellistat data is collected and processed according to the regulations of the german data security and protection laws. The legal standards and foundation can be found in the "Bundesdatenschutzgesetz (BDSG)" and the "Telemediengesetz (TMG)". The legal standards of the European GDPR, valid from 25.05.2018, also called "Europäische Datenschutzverordnung (DSGVO)" are also adhered to by Hotellistat. Below regulations outline the type, process and scope of the data usage and collection through.

Hotellistat GmbH Eggentalerstr. 9 85778 Haimhausen b. München

Based and registered in: Munich Legal court: Amtsgericht München HRB 229132, Ust-IdNr. DE309921270

Phone: +49 8133 4399866 |

Managing Directors: Philip Kuchelmeister, Tobias Haase, Sina Niedermaier

We generally advise that electronic data distribution through the internet has security breaches and that a complete protection from third party access therefore is impossible.

Hotellistat Data Security Policy

We strive intensively to protect Hotellistat and our users from unauthorized access to data and its unauthorized transfer, deletion or modification. This includes the following actions:

  • Encoding of our services and the use of SSL.
  • modern encryption methods of saved data
  • regular checks of data saving and processing
  • limited access to system and data storage as well as strict confidentiality obligations of the respective employees with access.

Our data privacy policy is valid for all products which are offered by Hotellistat. This data privacy policy does not account for services or external data from other companies or persons, for which separate data privacy policies account for.

Compliance with regulatory requirements and cooperation with regulatory authorities: We regularly check compliance with our privacy policy. Our privacy policy may change time by time. The rights of our customers under this data protection agreement are not restricted without the explicit customers consent. All changes to the privacy policy are published by us on this site. If the changes are significant, our customers will be informed by e-mail about the changes to the data protection policy.

Personal Data

According to article 13-15, DSGVO you have the right to be informed about all saved personal data. Kindly contact us via E-mail if you want to do so.

In general Hotellistat does not save personal data. We save the following company based data for the user login purpose:

  • First- and last name
  • Company E-mail address
  • Hotel belonging / hotel name
  • User logs, at login: login time, accessed page on Hotellistat

There is no processing of this data done at any time. ( Art. 30 DSGVO ) You may request us to delete your data at any time - kindly contact us via Email if you want to do so. (Art. 19 Point 1 DSGVO) Please note if doing so, there might be a chance that you cannot have access to Hotellistat anymore. It is not allowed to have any generic accounts within Hotellistat. In case you disagree to save any of the above mentioned data, kindly contact us via Email. (Art. 21 DSGVO) There is no expiry date of the stored data. We do not hire / use any third party / third party service for the Hotellistat system (Art. 28 DSGVO) which would have access to personal data. In case you would like information about your data stored, or request a deletion of your data (contact form data from, kindly contact us via email.

Our data protection policy applies to all products and modules offered by Hotellistat. This data protection policy is not valid for services or data, offered from other parties or companies, which do have separate regulations and terms and conditions in place. All service providers and relevant information are listed in this data protection policy.


We use so called "Cookies" to identify repetitive usage of our services through the same user / internet access owner. Cookies are small text files which your internet browser stores on your computer. They are used to optimize the website and offers. Most of the time the cookies are so called "session cookies" which are deleted after your website visit. Sometimes it is possible that those cookies provide information to automatically re-identify you. This identification is made possible by the stored IP-address in the cookie. The information provided is used to optimize offers and ease access to our services. You can prohibit the storage of such cookies in your browser settings - however we would like to inform you, that in this case some of the provided functionality will eventually not be available to its full extend.

Server Data

Based on technical standards following data which your internet browser sends to our server are transferred and stored in so called server log files:

  • Browser type and -version
  • used operating system
  • Website, from which you access our site (Referrer URL)
  • Website, which you access
  • Date and time of your access
  • Your Internet Protocol (IP)-address.

These anonymous data is stored separate from your eventual stored personal data and do not allow any conclusion or identification of a specific person. The data is used for statistical purpose only in order to optimize our website and offers.

Google Analytics Disclaimer

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under Please note that this website initializes Google Analytics with the setting "_gat._anonymizeIp" This guarantees anonymized data collection by masking the last part of your IP address. Further information concerning the terms and conditions of use and data privacy can be found at [ or at]( or at

Furthermore Google offers deactivation add ons for all commonly used browsers. More information can be accessed here:

Disclaimer for Facebook

Hotellistat offers analytics and insights of the customers own facebook pages. This data is only available for the owner of the respective facebook page and requires authentication. Further use or processing of the customers data is not done. For the unlimited use of the facebook page insights the customer has to authenticate the "Hotellistat Facebook App" with specific access rights which are outlined during the authentication process. This allows the access of the customer own facebook page data (page insights) which is not stored or cached by Hotellistat.

Analysis of social networks

Hotellistat analyses public and official content of social channels - i.e. Facebook, Instagram, Youtube, Google Plus and Twitter. The stored information is publicly available and does not contain any personal data.

Customer-supplied data

Some of our products and modules allow the interpretation of customer-supplies data (business data, benchmarking data, social channels with authentication) Hotellistat processes, stores and displays this information exclusively for the providing customer. All data provided by the customer and stored by Hotellistat is subject to this data protection declaration and is protected accordingly.

Information / revocation / cancellation

Based on the legal rights set in the german "Bundesdatenschutzgesetz" you are entitled to contact us free of charge regarding collection, processing or use of your personal data. This includes correction, blocking, deletion of revocation of a given consent. We would like to point out that you have the right to correct or to delete personal data, in case there is no statutory retention requirement.

Hotellistat GmbH, May 2018